Let's connect
Have a question or a load to move? Our team is ready to help.
Frequently asked questions
Got questions? Here are answers to the most common ones.
Ask us directlyWhat services does UAG Express offer?
We provide Amazon Relay and Freight Partner trucking, along with full truckload (FTL) and OTR/street freight services across all 48 contiguous states.
Can I track my shipment in real time?
Yes. Every load is tracked with real-time GPS, so you always know exactly where your shipment is throughout its journey.
Do you haul Amazon Relay loads?
Yes. Amazon Relay and Freight Partner hauls are one of our core services, with consistent on-time performance for scheduled Amazon loads.
How secure are my goods during transport?
All shipments are handled by experienced, vetted drivers using proper loading and securing procedures, with full insurance coverage on every load.
What is the estimated delivery time?
It depends on route and distance. With nationwide coverage and a 98% on-time rate, most loads arrive on schedule as planned.
Can I change or cancel a shipment after booking?
Yes. Contact our dispatch team as early as possible. Changes and cancellations are handled case by case, depending on how close the load is to pickup.